Update Aadhaar at Home: Service for Senior Citizens/Bedridden/Persons with Disability

UIDAI Provides Aadhaar Card Update at Home, Which is a Service for the Convenience of Senior Citizens/ Bedridden/ Persons with Disability. Check How to Book an Appointment and Update your Aadhaar at Home. 

The Unique Identification Authority of India (UIDAI) issues the Aadhaar card, a crucial document for Indian residents and Non-Resident Indians (NRIs). Aadhaar is widely used to access various government welfare schemes and services. Over time, the necessity of updating Aadhaar details has become vital for different segments of the population.

If your parent, grandparent, or a differently-abled family member can’t travel to an Aadhaar centre, UIDAI now allows Aadhaar enrolment and updates at home—through its official Home Enrolment Service. Below is a complete, current, and practical guide you can rely on.

What exactly is the Home Enrolment Service?

UIDAI’s Home Enrolment Service enables Aadhaar enrolment and updates to be done at the resident’s home by a certified operator from a UIDAI Registrar (e.g., UIDAI-run Aadhaar Seva Kendra, State registrar, banks, India Post, etc.). It’s specifically for:

• Senior citizens
• Bedridden or infirm residents
• Persons with disabilities (Divyangjan)

The service uses the same official Aadhaar software (ECMP client) and follows UIDAI’s security and process controls.

Who is eligible? (Eligibility & Proof)

UIDAI extends the service to senior citizens, bedridden/infirm residents, and Divyangjan. To request it, either you (or a family member) can book an appointment online using Aadhaar Special Services feature (complete process for this is provided below), or you (or a family member) must email the concerned Regional Office (RO) with any one of the following to establish eligibility:

• Medical certificate from a registered medical practitioner (for bedridden/infirm)
• Proof of age (for senior citizen)
• Disability ID card (for Divyangjan)

Note: For NSAP (National Social Assistance Programme) pension beneficiaries, attaching the Pension Sanction Order with Beneficiary ID helps the RO verify the record. States may organize camp mode (periodic outreach) through the State Registrar without the ₹700 home-visit service charge; however, normal Aadhaar update fees still apply. Final availability depends on the State Registrar’s willingness.

What can be done at home?

• New Aadhaar enrolment (where eligible)
• Demographic updates (name, address, date of birth, gender, email, mobile, etc.)
• Biometric updates (photo, fingerprint, iris) including Mandatory Biometric Update (MBU) at age milestones
  Everything is processed through the standard ECMP software by authorized staff.

Fees & Cost Examples (Correct as of today)

Home-visit service charge (doorstep)

• ₹700 (incl. GST) for the first resident at the address
• ₹350 (incl. GST) for each additional resident at the same Aadhaar address. This is in addition to the usual Aadhaar update charges.

Quick scenarios

• Address update at home for one resident → ₹700 (home-visit) + ₹50 (update) = ₹750
• Photo + fingerprints update for one resident → ₹700 + ₹100 = ₹800
• Two residents at same address doing demographic updates → ₹700 (first) + ₹350 (second) + ₹50 + ₹50 = ₹1,150
  (Actual invoices list GST-inclusive amounts as above.)

General Guidelines for Aadhaar Home Enrolment Service

To facilitate Aadhaar updates and enrolments at home, UIDAI has laid out specific guidelines. These include:

• The home enrolment service is available upon prior approval by UIDAI’s Regional Offices and will be executed through authorized Registrars.
• Only senior citizens, bedridden individuals, persons with disabilities (Divyangjan), and those with medical conditions preventing travel are eligible.
• A service charge of Rs. 700 (including GST) applies to the first resident at an address, while Rs. 350 (including GST) is applicable for each additional resident at the same location.
• Residents must provide supporting documents, such as a medical certificate from a registered practitioner, proof of age, or a disability ID card.
• The charges for this service are in addition to the regular Aadhaar update fees set by UIDAI.
• Payment must be made at the time of enrolment, and residents will receive a tax invoice detailing the charges.
• For National Social Assistance Program (NSAP) Pension Scheme beneficiaries, the service may be provided without additional home enrolment charges, subject to the State Government’s discretion. However, the standard Aadhaar update fees will still apply.
• Requests for mobile number updates should ideally be processed through India Post Payments Bank (IPPB).
• Address and document updates should be done through the myAadhaar portal whenever possible.
• Home enrolment requests are not a right but are approved based on merit and necessity.

How to Avail the Aadhaar Update Services at Home?

There are two possible methods to get Aadhaar update services at home.

• Method 1: Book an Appointment Through the UIDAI Website Under Special Services (This option is available for limited areas/pincodes)
• Method 2: Email to Regional Office/State Office 

Method 1: Book an Online Appointment to Get Aadhaar Update Services at Home

A person can book an online appointment under the Special Services option to book a Home Appointment for an Aadhaar update. Remember, this service is limited to certain pin-codes only. To check the availability of this home Aadhaar services in your area, follow the steps provided below:

• First, visit the official UIDAI myAadaar website myaadhaar.uidai.gov.in.
• On the mainpage, look for the Book Appointment option, and click on it.

• Here, select your nearest city/locality for Aadhaar Seva Kendra under “Book an Appointment at UIDAI run Aadhaar Seva Kendra” option. Remember, the home service option is only available under UIDAI Run Aadhaar Seva Kendras.
• After selecting, click on the “Proceed to Book Appointment” button.

• It will lead you to the Appointment Page. Here, click on “Aadhaar Special Services“.
• Now, two options will display, one is Camp Service, other is Home Service.
• Here, click on the Home Service option.

• Now, enter your Area Pin Code and click on Check Availability.

• If the service is not available in your area, you can either use the second method (provided below) or visit your nearest registrar run Aadhaar Seva Kendra and ask them to visit your place for the services.
• If the service is available in your area, proceed to feel all the details.
• Select the date and time for home visit.
• Finish booking the appointment.

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Method 2: Email to Regional Office/State Office for Aadhaar Update at Home Service

The Aadhaar update at home process involves several steps to ensure efficiency and security. Here’s a detailed breakdown:

Step 1: Submit Request for Home Enrolment

• The resident (or a family member) must submit a home enrolment/update request via email to the nearest UIDAI Regional Office/State Office.
• The request should include supporting documents, such as:
  • Medical certificate from a registered doctor (if applicable).
  • Disability ID card (if applicable).
  • Age proof (for senior citizens).
  • Pension Sanction Order (for NSAP beneficiaries).
• To find contact details for UIDAI Regional Offices, visit the official UIDAI website.

Step 2: Verification of Documents and Approval

• The Regional Office will verify the submitted documents within two working days.
• If the request meets eligibility criteria, it will be approved, and the task will be assigned to the Registrar.
• The resident will receive an approval or rejection notification via email or phone.

Step 3: Appointment Scheduling

• Once the Registrar receives the assigned task, they will contact the resident to schedule an appointment within 7 days.
• If appointment slots are full, the waiting time may extend to 15 days. The resident and UIDAI Regional Office will be notified accordingly.
• The resident has the option to cancel the request at least 48 hours before the scheduled appointment by informing the concerned authorities.

Step 4: Aadhaar Update or Enrolment at Home

• On the scheduled date, the Registrar’s operator will visit the resident’s home with the necessary equipment.
• The operator will:
  • Verify the identity of the resident.
  • Capture biometric details (fingerprints, iris scan, and photograph).
  • Collect necessary documents and update Aadhaar details accordingly.
• The resident must ensure that they are available at the scheduled time, and that all required documents are ready.

Step 5: Payment and Acknowledgment

• The resident must make the payment at the time of service.
• The operator will issue a Tax Invoice, clearly mentioning the applied charges.
• If the service cannot be completed due to the resident’s unavailability, missing documents, or technical issues, the service charges will still apply.

Step 6: Completion and Status Monitoring

• After the successful update, the Registrar will inform the UIDAI Regional Office.
• Residents can track their update status using their Enrolment ID (EID).
• If the request is rejected due to technical issues, UIDAI will attempt to reprocess the request.
• If the first attempt fails due to technical issues, the Registrar will provide a free second visit within 10 days.

Important Considerations

• Home enrolment requests conducted without prior approval from the UIDAI Regional Office will be considered invalid.
• To reduce costs, UIDAI will attempt to allocate home enrolment services through the nearest Aadhaar enrolment center.
• In case UIDAI-run Aadhaar Seva Kendras (ASKs) are within reasonable distance, home enrolment services may be arranged through them.
• This service is strictly for residents unable to visit enrolment centers due to medical or physical limitations.
• Residents requesting only a mobile number update should first explore the possibility of updating it via IPPB before requesting home enrolment.
• The myAadhaar portal should be the preferred method for address or document updates whenever possible.
• The decision to grant home enrolment is based on merit and necessity, not an automatic right.

Important: Mobile Number Update at Your Doorstep

If you only need to update the mobile number, UIDAI allows this through India Post Payments Bank (IPPB) at your doorstep—performed by a postman or Gramin Dak Sevak equipped with biometric devices. No supporting documents or old number are required, and mobile update is not permitted online; it must be done in person (centre or postman).

Tip: Ask at your local post office/IPPB branch if doorstep mobile update is active in your area, then book a visit.

Timelines & What to Expect

• Approval from RO: within 2 working days of your email (if documents are in order).
• Home visit scheduling: within 7 days (up to 15 days in busy periods, with intimation).
• Completion & tracking: You’ll get an EID; most updates are processed within the usual UIDAI timelines.

Conclusion

The Aadhaar Home Enrolment Service is a significant step towards inclusivity and accessibility. It ensures that senior citizens, bedridden individuals, and persons with disabilities can conveniently update or enrol for Aadhaar without facing mobility issues. By following the outlined process, eligible residents can seamlessly request and complete their Aadhaar updates at home.

For further details or to initiate a home enrolment request, visit the official UIDAI website or contact your nearest UIDAI Regional Office.

FAQs

1) Can I book a “home appointment” online?

A: The policy requires you to email the UIDAI Regional Office/State Office with documents; the RO assigns a Registrar and schedules the visit. Check your RO’s contact page for the correct email.

2) Is the ₹700 charge refundable if the resident isn’t available?

A: No. If the service can’t be completed due to issues at the resident’s end (absence, no power, missing documents), the service charge is still payable.

3) What if there’s a technical failure?

A: If the first attempt fails only due to technical issues and can’t be re-processed, the Registrar must provide one more visit free of cost within 10 days.

4) Are regular Aadhaar update charges still applicable in addition to ₹700?

A: Yes. The home-visit fee is over and above the usual Aadhaar update charges (₹50/₹100, etc.).

5) Is any Aadhaar update free online right now?

A: Yes. Document update via myAadhaar is free till 14 June 2026 (UIDAI circular on charges). For other updates, standard fees apply.

6) Can a bedridden resident get a new Aadhaar at home?

A: Yes—where eligible, new enrolment can be done at home under this policy. The RO validates requests and assigns a Registrar to visit.