“UIDAI joins hands with Sarvam AI to introduce AI-powered voice support and fraud detection in Aadhaar services. Enhancing security and accessibility, this initiative supports multiple Indian languages and ensures real-time fraud alerts. Read more!”
In a groundbreaking move to enhance Aadhaar services, the Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based GenAI startup, Sarvam AI. This collaboration, effective from March 18, aims to integrate AI-powered voice assistance and fraud detection into Aadhaar-related services, making interactions more seamless and secure for residents.
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How the Partnership Benefits Aadhaar Users
With the implementation of AI-driven voice support, users will experience a more intuitive interface when accessing Aadhaar services. The system will assist in providing feedback on enrollment and updates while actively identifying cases where service providers overcharge users.
Moreover, real-time fraud detection will play a crucial role in safeguarding Aadhaar holders by sending immediate alerts in case of suspicious authentication requests. The AI-powered solution will support 10 major Indian languages, including Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam, with plans for further expansion soon.
Read More: How Elderly Individuals Born Before 1960-1970 Can Enroll for Aadhaar?
Ensuring Security & Data Protection
Security remains a top priority for UIDAI. The entire AI-powered system will be fully owned by UIDAI, ensuring that user data remains within its secure environment at all times. This step reinforces UIDAI’s commitment to innovation while prioritizing privacy and security.
Read More: Is e-Aadhaar Equally Valid Like Physical Copy of Aadhaar?
Leaders Speak on the Collaboration
“UIDAI is a people-centric organization. GenAI represents the next evolution in our technological journey, strengthening our commitment to innovation for making life easier for residents,” said Bhuvnesh Kumar, CEO of UIDAI.
Echoing this sentiment, Vivek Raghavan, Co-Founder of Sarvam AI, stated, “We are honored to collaborate with UIDAI. This partnership showcases the transformative power of AI in driving public good.”
Read More: Does linking bank account, PAN, and other services with Aadhaar make you vulnerable?
Future Plans & Expansion
The initial agreement is valid for one year, with the possibility of extension for another year. UIDAI’s move to integrate GenAI into its services underscores its vision for a more technologically advanced and user-friendly Aadhaar ecosystem.
Additionally, Sarvam AI’s founders recently expressed their intent to submit a proposal under the IndiaAI mission, aiming to develop foundational AI models in collaboration with the Ministry of Electronics and Information Technology.
The Future of Aadhaar Services
With UIDAI’s latest initiative, Aadhaar services are set to become more accessible, efficient, and secure. The introduction of AI-driven voice support and fraud detection not only enhances user experience but also fortifies the system against fraudulent activities. As UIDAI continues to push technological boundaries, this partnership with Sarvam AI marks a significant leap towards a smarter and safer digital India.
